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We strive to provide the best customer service possible!

We accomplish this by returning email questions within 24 hours at info@cocktailumbrellas.com. If you need an answer immediately, please do not hesitate to contact us by phone toll-free at 1-855-922-0525. (Bri-Guy Websites)


How can I order products from CocktailUmbrellas.com ?
We accept orders securely over the internet or by phone toll-free at 1-855-922-0525.
 

Who will bill my Credit Card?
Your credit card will be charged by "
BRI-GUY", the owner and operator of CocktailUmbrellas.com .


If I'm paying by check or money order, who should I make it out to?
Please make the check or money order out to "BRI-GUY".


What about custom (logo/imprinting) orders?
We can custom imprint logos or other designs on the parasol portion of the cocktail umbrella.  (Please click here for more sample pictures and information.)  Lead time for custom work is approx. 3-4 weeks. Please note that, since all custom cocktail umbrellas are personalized for you, we are unable to accept returns on these items.


What is the minimum order?

The minimum order is 25 cocktail umbrellas for individual colors.  The minimum order for custom work varies, depending on the  imprinting/logo to be done.  Please call toll-free at 1-855-922-0525 to talk to one of our Wholesale representatives.


What size are the cocktail umbrellas?
The cocktail umbrellas are 3 1/4 inches in diameter and 4 inches tall.


What is the shipping price?
Shipping is determined on checkout. A surcharge of $10.00 per order will be charged for regular orders outside of North America. For custom orders shipping prices will be calculated when preparing your quote.


How long does delivery take ?
All regular orders are shipped within 24-48 hours of being processed. Delivery to the US will take between 7-10 business days by Airmail and 12-14 business days via Ground delivered to your door. International Orders can take up to 3 weeks. (Please note these timelines do not apply to custom orders.)  If you require faster delivery, please call toll-free at 1-855-922-0525.
 

What if I need rush delivery?
Please call us toll-free at 1-855-922-0525.
 

Contact us anytime with questions you might have regarding our products.

Customer Service is standing by, waiting to assist you at 1-855-922-0525 (toll-free).

By placing an order with CocktailUmbrellas.com , you agree to our terms and conditions.

 

 

 

CocktailUmbrellas.com

(a division of Bri-Guy Products)
42 James Street

Toronto, Ontario
M8W 1L3  (Canada)
Tel: 416-922-0525 or toll-free 1-855-922-0525

 

This Site Created and Maintained By

All Rights Reserved:  Copyright   2002  CocktailUmbrellas.com


 



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